We welcome honest feedback on all jobs we do, below are some testimonials from many of our clients.
If you have a feedback reference number and wish to leave feedback please enter your feedback reference number and click "Submit"
"Very pleased with the garage door repair and Richard's prompt and professional service, at an affordable price too. Would highly recommend the company.
Maxine M, Newport 30 November 2018 "
mr & mrs petford
"Richard and his associate installed a new electric roller door for us & we would like to say how professional he was. Its nice to have someone who returns your calls straight away, who is very pleasant & explains things well to you. Very pleased with our new garage door & the service we recieved. Would definately recommend this company."
Terry T - Bridgnorth
"Thanks Richard for doing an excellent door repair job. I appreciate the fact that you not only fixed the problem but fine-tuned the mechanisms to ensure optimum performance. The two recommendations from neighbors was well deserved."
"Richard and his associate installed a new automatic garage door operator and replaced the springs on our 33 year old 14ft wide steel door. There were problems in getting the operator working initially and Richard worked hard to sort it out. You know a professional tradesman by the way they sort out problems for their customers. I have no hesitation in recommending GDR as a result."
"Was recommended Richard by my builder for new garage doors. Purchased two new electric doors, brilliant professional expertise and fitting, on time and on budget on a significant project for us. Would have no hesitation in recommending GDR for new doors."
"I am both delighted and impressed by the professionalism shown by Richard. The roller doors that he installed are exactly what I wanted and the work was done quickly, efficiently and cleanly. I thoroughly recommend this company to anyone looking for new garage doors."
"Right from meeting Richard at Burwarton Show to, the completion of a new roller door, he was a totally excellent professional. He answered my many questions, accommodated my wishes re the way the workings were positioned and carried out the work to my complete satisfaction. He, and Ash, delivered a ‘job well done’."
"Superb work done in mega quick time and a great price. GDR couldn't be more helpful and it is great to find someone who is so dedicated to their trade. The repairs carried out were perfect and got us out of a tricky situation. Many thanks."
Bob and Jan Higgins
We are delighted with the service we received from Richard. He is a genuine person and very professional and helpful. We have no hesitation in recommending him and his company."
Wire broke one very cold Friday morning recently on my up and over door. Richard came the next day and efficiently mended and serviced all working parts. Door is like new, couldn't be more pleased. Thanks for quick and prompt work."
"Just before Christmas, Richard fitted a motorised garage roller shutter for me. His colleagues, Wayne and Russ were part of a great team; Wayne built a smart double row of black bricks for the rollers to come down onto a straight level and Russ did the electrics. I am delighted with the motorised roller as I no longer have to undo 8 bolts and a padlock in the dark just to drive my car out. At the press of a button the roller glides up/down and a light comes on, just what I need after a 12 hour shift at work. Richard and his team show great commitment in getting the job done perfectly.
"I was so pleased to have found a garage door fitter to fix my garage door motor at a competitive price.
Richard not only took pride in his work, but put right work done previously done by a so called trades man.at no extra cost.to me so I could operate my garage doors safely.
I have nothing but respect for this man and would recommend Richard to anyone.
"I am so pleased with my motorised garage door. Richard was excellent really helpful and explaining everything to me. I would not hesitate to recommend Richard and his company. I only wish I had done this years ago. Many thanks Richard."
Colin & Trish Finch
"Having been in the construction industry for 40 years I would consider myself a hard to please customer. However Richard was most attentive, addressed my many questions with understandable answers or product demonstrations. The fitting of our pair of garage doors was carried out efficiently, demonstrated on completion and completely tidy. Well done Richard."
Sally & Clive Small
"We are very pleased with our new garage door .
Richard was very helpful explaining the different options available and the door and fitting quality are excellent . All operating procedures were fully explained . We would not hesitate to recommend Richard and his company . Thank you"
"Very happy with garage door repair.
Richard was friendly, polite and very professional.
He arrived on time and on completion explained all the work details.
Very happy to recommend."
"My garage door has been in a bad condition for some time and 3 weeks ago it finally stopped working as the door came off its runner.
Richard who was working at a house opposite me, came and got it sorted temporarily. He was very kind and helpful.
I bought a new garage door from him. I am so pleased with it and everyone remarks about it.
Richard and his workman were very efficient, neat and tided up really well. He is a professional man who puts over 100% of time and effort in to achieve a first class piece of workmanship. Great job!
I would highley recommend him and his company.
Thank you Richard very much."
"I would highly recommend this company.After leaving a message on their
telephone Richard very quickly contacted me and the following day came to my home to have a look at my garage door Within one hour he had replaced
two cables adjusted the balance and lubricated all mechanism leaving my garage door in perfect working order He was extremely polite and very friendly"
"Highly recommend this company.
Richard fixed my busted garage door in less than an hour. Fitted two cables, balanced the springs and fitted two bearings. Fantastic service, prompt, polite, friendly and very knowledgeable. Even fitted replacement door handle at no extra charge... much appreciated. Real first class service from Garage Door Restore.
"Over the last 50 years I have dealt with dozens of tradesmen, but none of them came close to the service I received from Richard. From dealing with my original query he showed an understanding of what I needed, made an appointment for 3 days ahead, explained his pricing structure and on the day was running a bit early and phoned to ask if he could arrive early!!
The job was completed in the time he said it would be - perfect.
PS - and he also cleared up his mess and removed all packing materials!!! "
Barrie D. Ackleton.
"I telephoned on Tuesday, Richard visited and estimate given on Thursday. Estimate accepted on Friday and Garamatic 10 operator fitted one week later. All very friendly, efficient, neat and tidy. The service could not have been better. Thank you."
Mr & Mrs Franks
"From our first enquiry right thru to installation Richard was easy to talk to, knowledgeable and reliable. Our installation was a bit different and we were concerned what the final look to our new garage and carport doors would look like but they really look great. Both completed within 1 day, no mess and his work colleague was great too. We have received numerous compliments on our new garage doors from family, neighbours and friends and highly recommend Garage Door Restore. Thank you Richard."
A couple of cars - one pretty expensive - marooned on the drive and the garage door stuck down after a spring collapsed.It's difficult to explain how swiftly and competently Richard responded. He epitomises all that's best in customer service. The big guys have something to learn from him.
Oh- and he's a [pretty nice fellow to deal with.
B Callas in Whitchurch
"Turned up on time, did more than I thought he would and left with 2 garage doors that are like new. Friendly, trustworthy chap, who really knew his stuff and answered all my questions. No need to look for anyone else next time. Great job!"
"Friendly helpful polite man who turned up when he said he would. Sourced the parts quickly for the repair. Excellent quality of fitting, door works like new. Recommend highly. Thanks. "
Mr & Mrs Evans
"Lovely man, great service, garage door works again, highly recommend."
"Richard from Garage Restore WM has provided me with first class service, he not only carried out the repair first time and at the time he promised he arranged everything with my tenant as I was not around to do this. His communication throughout was great. If you need your garage door repaired or replaced i would highly recommend this company.
G in Droitwich
"I was very impressed with the service provided by Richard. The repair was carried out promptly and to a very high standard."
David in Albrighton
"Richard arrived promptly both for the initial visit and on the day to complete the installation. Also the quote for the job was received by email on the same day as the first visit. The work itself was carried out quickly and cleanly to a very high standard. If you are in Richard's catchment area and you need your garage door repairing or replacing he is the man. Pleasure to deal with. 5 star service all round."
"Richard provides a fast,friendly,efficient service and therefore comes highly recommended."
Phil in Leominster
"Richard provides everything that you could possibly expect from a business - rare to have service this good nowadays. From the outset, communications were excellent and service was prompt. Richard gave clear explanations of our options, and the various reasons for his recommendations. Richard uses good quality equipment throughout (eg 2mm fireproof 3-core electrical cable used instead of the standard 1.5mm twin and earth). The installation process was impeccable, and included re-siting some of my storage racks on the garage ceiling to permit installation of the roller cabinets. The garage was left clean & swept. The doors work well and look great - must have added value to the house. Great job."
"Quick response.Prompt efficient service.Polite proffesional tradesman......Certainly recommend Richard Brewer,s skill in replacing 2 garage door locks .so Quickly...........WELL DONE."
"Following damage to our garage door mechanism (during a failed attempt to steal our car), Richard promptly and efficiently affected both a repair to the damaged mechanism and an upgrade to the locking arrangement. The door will now be very much more difficult to force open.
Richard was able to give sound advice regarding the security arrangements, and will be returning at a later date for un-related further work (on a roller shutter upgrade).
MRS C ANDREWARTHA
"Richard & his colleague have just fitted a new garage door for us.Richard has been helpful & professional from the moment my husband contacted him.He has followed through all he promised to do and the door is looking great.Thankyou for the job you have done Richard,its great to do business with someone so approachable and dependable."
"Richard helped to repair my motor on garage door eighteen months ago when my husband was very ill. Finally the door gave up so I contacted Richard and with 10 days he had supplied and fitted a new motor for me. His work is very quick and efficient and I found him really helpful with the advice that he gave me I Wouldn't hesitate to recommend him to anyone as his service is superb.
"Graham Edwards North Shropshire
First class job. Quick response, good advice and a friendly and efficient service. Thank you Richard"
"The service this firm offers is superb.
After contact,Richard responds quickly,gives an accurate needs and estimate and gets the job done well and promptly. I wish all firms I have to deal with were as good!
Roland Summers Herefordshire"
Ade Fellows Bridgnorth
"This is the 2nd time Richard has completed work for me having moved house recently.
Prompt, professional and his attention to detail is at the highest level.
He clearly thinks 'like the customer' and covers every concern the customer may have.
Top service, Top Quality!
"After having no help from two recommended garage restorers, it was a pleasure to find Richard on the internet, with his very prompt reply.
The installation was very quick and efficient and done on the day agreed.
I would have no hesitation in recommending him to other people."
Paul and Janet
"Efficient, honest and professional company to deal with. Excellent value and prompt service. 100% recommended."
"A very quick, thoroughly efficient and courteous service. A delight to deal with. The garage door was fitted when the house was new 5.5 years ago. It has NEVER worked as well as it does now. Many thanks Richard!"
"Efficient and thorough service, a lovely polite gentleman who did an excellent job. Worth every penny. Recommended to anyone. "
Robert Phillips, Telford
"We have had a new roller garage door fitted by Richard for 2 weeks now. The door looks good and works well and the finishes around the door were done with care to ensure that the style of the door 'fits in'.
Richard's attention to customer service was exemplary. He answered all queries clearly, including reasons why his product was more expensive than some rivals. At our request, he made a number of trips to the premises to discuss fitting alternatives, arranging visits promptly and generally taking the time to make sure that we had all the answers we wanted. The door was ordered quickly and the job installed as planned and without fuss.
We were happy to pay the extra for Richard's product .. and for his service. I found Richard to be thoroughly professional and, most importantly, easy to get on with. You will find that Richard has the ability to give the customer confidence that he will deliver what he promises. I have every confidence that he will."
"Richard arrived within ten minutes of phoning him, he opened our roller shutter and came back and closed it in the evening. After opening it again the next morning he returned promptly to install a new motor in the evening. Richard's team are polite, friendly and reliable. I would not hesitate to recommend them
Pete & Julie Hancock
"So glad we found this company, can't fault them at all. Honest, Reliable, Punctual and Highly Professional. Would recommend without a moments hesitation. We have a fantastic roller shutter door which looks amazing - thanks to Richard and team for such a great job."
Owen McCarthy, Coseley
"I can't reccomend this company highly enough!
I moved into a new house with a very heavy electronic roller blind, double garage door that decided to break and dangerously hang off its fixings. One phone call and 48 hrs later Richard had arrived and made the door safe, he explained that the previous owner had installed an industrial roller, not domestic and that the motor and remote sensor had no safety mechanisms and couldn't cope with the roller door. He ordered the replacement motor and parts for me and came back to fit them within a week.
Richard was punctual and utterly professional (and a very nice gentleman). The work was carried out promptly and Richard explained what had been done in detail. I now have a roller door that is safe and working perfectly, with the peace of mind of a 5 year guarantee.
A breath of fresh air from a company that is honest and reliable. I would not hesitate to use them in the future. Superb!"
"What a change to have a professional with a wonderful manner. Richard arrived as promised after giving a quote for the job.Completed the job after having difficulties but with a smile on his face. Door works perfectly and was priced within the quote. Have already recommended Richard to family and friends
Thanks Richard for a wonderful job and a pleasure to meet you.
Glyn Parry Shropshire"
"Richard arrived on time as promised, he was extremely professional and explained what he needed to do, he carried the work out in the time specified and went into fully all the details of the garage door after. Its been a while since we've come across any company so professional and genuine, it was a pleasure to pay the £95 and the garage door works brilliantly now! Fully recommended!"
"Great service from Richard. We were altering an existing outbuilding into a garage and Richard did several site visits to advise, both before and during the alteration work, finishing with fitting two roll up garage doors. Absolutely brilliant. Thank you very much."
"Superb service From Richard after a rapid response to my answerphone request for help. He was at my house 5 minutes before his appointment and he took only 20 minutes to sort out my problem and then fully explained everything he had done and made sure I was completely satisfied before he left. And I was!"
horace and iris walker
"super professional service from richard on a very difficult conversion from old to new control thank you"
Lynn and Tim Field
"A very polite, friendly and professional service from Garage Door Restore. From meeting Richard at his stand at Burwarton Show, to the final payment following installation of superb new garage doors. Many thanks Richard for your time and dedication."
Simon and Anita
"Great service and great powered roller shutter doors. Told Richard what we wanted and he explained fully what he could do and how he would do it.
We agreed a date for intallation and he arrived on time and installed the doors. Upon completion the job was neat and tidy and just what we had wanted. The doors are so good that I keep making excuses to go to the garage just so that I can open and close the doors. Richard is thoroughly professional and intent upon providing an excellent service to his customers. We highly recommend Richard to anybody."
"Well pleased with the service, the product and the finish.
Arrived at agreed time and carried out fast, friendly,
efficient job. No hesitation in recommending GDR.
Thank you Richard."
"Garage doors look great job well done would recommend them to anyone thinking of replacing there garage doors"
"Was very impressed with repairs to my garage door,fast,efficeint,door has never worked so well and Richard not only doing a excellent job,was very very pleasant. Would recommend GDR to others, infact have already done so."
D and S Leake
"Fast, friendly, efficient service, starting with initial visit to inspect our door and advise on options, followed by professional fitting, nothing was to much trouble. Would recommend to anyone looking for motorised door fittings. "
"I recently had a problem with my up and over garage door in so much that one one the main springs had fractured. I contacted GDR and received excellent service. Richard came examined the door and advised me as to what was required to remedy the fault. He was able to obtain the parts necessary and soon fixed the door also he supplied and fitted a new Lift King motor and made a check of all the other working parts on the door. He was ver professional, courteous and carried out the work very successfully. I have no hesitation in recommending GDR to any other persons."
Mr and Mrs Yardley
"We are delighted with our new garage doors, which we have now had for nearly two months.Richard was extremely professional and courteous and we felt that his customer service was of the highest calibre. The price was also very competitive. We would have no hesitation in recommending GDR. "
"I put up with a collapsing overhead garage door for years! Saw GDR in the localbee directory, phoned Richard and he came out the same day. Just needed new cables. Had both doors done, both now swing up by themselves. Don't know why I waited so long. Efficient, friendly. Highly recommended. May 2014"
David - Tettenhall
"Richard is a delightful chap. The service provided was efficient, hassle free and excellent value.
Would thoroughly recommend him."
"It was a bit of a shock when the garage door cables snapped leaving the door tilted and jammed open. But, the man on the phone at GDR Bridgnorth said he would fix it - and indeed he did ! The service proved to be excellent and the garage door now re-cabled and 'balanced' swings open with effortless ease and closes just as easily (better than it has ever done so before). "
"My old Chamberlain Liftmaster motor died recently and I contacted Chamberlain, who suggested that I find a local company to repair/replace it. I searched the Internet and found listed GDR, amongst others.
Let me save you time and money if you have a problem with your garage door. Look no further than GDR.
Richard was everything you would wish for in a specialist tradesman, but rarely find these days; professional, friendly, honest, punctual, efficient, competitively priced, nothing too much trouble.
I would not hesitate to use Richard again and would recommend GDR to anyone."
"Richard was recommended to me by a friend but I pursued 3 estimates before making a decision. I can't speak highly enough of Richard and his professional workmanship. I had a new garage door fitted on 10th April 2014 and am absolutely delighted with it. I highly recommend both the product and the service. I wish all workmen conducted their business in the reliable and honest way Richard deals with his customers."
Mr and Mrs Ash
"Arranged for Richard to come and fix broken cable on door. He arrived on time, explained fully what he was going to do and the cost. Richard was very professional and we would have no problem recommending him. Thank you"
Mr and Mrs Barclay
"We have just had a new garage door fitted by Richard & wanted to say how pleased we are with every aspect of its purchase. Richard was a pleasure to deal with & is such a professional workman.We would certainly recommend him. "
"What a pleasure to deal with Richard Brewer. 1) He was on the end of the phone in person rather than the dreaded voice mail. 2) Given the fact that our broken up and over garage door was fully open and un-lockable Richard arranged to come out to us within 2 hours 3) What a joy to meet such a professional workman who at the same time was obviously a very honest and sincere gent.
We would most certainly recommend Richard to anyone who has a garage door issue.
Thank you Richard "
Mr. & Mrs. Cooper
"Our very heavy double garage door was badly in need of some TLC. We had a few quotes from local firms. What really made us go with Richard was his honest and sincere approach; definitely no B.S. from this man!
The side springs were replaced and balanced like new then to slow down further wear and tear we had an 800N motor fitted. The work was completed to a very high professional standard so much so that our neighbour had the same work undertaken by Richard.
Just a couple of months after completion and everything still works better than ever before. Quite incredible!
Thank you Richard."
"Excellent job! Richard arrived at the time he'd said and replaced broken cables and serviced my open and over garage door. He also fitted a new outside door handle for an additional charge of £5 as mine had started to crack. Very helpful and polite guy, wouldn't hesitate in recommending Richard and company to friends & family. Very pleased, job well done!!
Many thanks Richard "
Mrs Sheila B
"I had two new doors fitted front and back doors by Richard and I am delighted by both.Richard was very profesional friendly and extremly tidy and clean throughout, I would recommend GDR to everyone service was fantastic in my opinion they are the best so look no further you wont get better service anywhere else. Thank you Richard."
"High standard of workmanship and excellent customer service. I would have no hesitation in recommending this company. Many Thanks ."
"I would recommend Richard without hesitation!
He responded very quickly to my enquiry via the website, he was polite, courteous and prompt when measuring up and providing the quote.
His price was competitive and after waiting weeks and weeks trying to get other companies to come and quote I gave the job to Richard and have not regretted it, the only thing I do regret is wasting so much time trying to get the other quotes!
I've just had fitted a roller door and have to say it looks fantastic and the whole front of the house looks better because of it.
Many thanks Richard you have done a first class job and I am extremely happy with the result.
"Nice neat job, well costed and on time. Absolutly delighted with the product and the Service - thanks to Richard and Ian"
"Delighted with the swift efficient service we received. In less than two hours we had a garage door that worked perfectly. Would recommend GDR with no hesitation. "
"Replacing an old and slightly mis shapen up and over door with same mechanism but with a beautiful Garador wood finish unit.
GDR WM were very helpful and we got just what we wanted in terms of the product service and installation. Good job done , highly recommended
Love the 4 point locking!!"
"7 0CT 2013 We had problems with our automatic garage roller shutter door. We found GDR's telephone number on the internet. He arrived the same day as promised providing an up date on the time of his arrival. Diagnosed the problem, returned 2 days later repaired the door providing a 2 year guarantee for the work completed. This was a fantastic service and I would certainly recommend this company to any one. Thank you for a first class customer service!"
"Excellent service. Arrived 'bang on time' and completed the job quickly. Would thoroughly recommend GDR and will use again. "
"I would like thank you for the excellent job you did last Wednesday in repairing our garage door. We found ourselves with our up & over door stuck in a horizontal position and unable to close and no way of closing securely. We were alarmed at the security risk and found your company Garage Door Restore on line. We contacted you personally and you reassured us that you would be with us within 2 hours, having to travel from a job at Ludlow to us at Tipton. You did as promised and fixed our door replacing all the broken parts and restoring the winding and spring to pristine condition. Thank you again for all round excellent customer service. We will have no hesitation in recommending you and your company in the future."
"Just a quick msg to say 'thank you' for such excellent service and coming out so quickly to repair the garage door, and having the added piece of mind of 12 months guarantee is very reassuring. I would have no hesitation in recommending you to friends and family if they ever have any problems."
"Contacted on Sunday the 2nd December came out that day Very professional and helpful, repaired garage door.Highly recommended would use again"
"Thank you for a first class repair job on my Garage door. You went to a lot of trouble to get the springs adapted for the door. You have excellent customer and hands on skills, a first class job."
"For the first time since we moved into our brand new home in December 2006 the garage door opens and closes smoothly and easily. Why the garage door was so poorly installed by the builders is a mystery. Thank you Richard for providing a same day service and arriving at the agreed time. And thank you for being both friendly and professional. I wouldn't hesitate to recommend you to family, friends and colleagues and will use again in the future. Your £89 service is well worth the money to be able to use our garage again.It is worth noting that we rang a few garage companies but none could be bothered to come out. So extra thanks to Richard for providing an excellent service."
"Just to say thank you for the friendly and professional service we received. The garage door was repaired to a high standard and the service throughout from your company has been first class."
"Excellent same day service - Contacted on the 9th July, Garage door required a new lock and wire pulleys, attended on time on the same day.Very professional and helpful, provided lots of tips regarding improving and maintaining garage door.Highly recommended would use again"
"Excellent service - We had problems with our garage door on a Saturday afternoon. We contacted a few companies offering a call out service, but this one was the best. The friendly engineer arrived very quickly (even though he had to travel to Birmingham) and he fixed the problem within 30 minutes. I recommend this company very highly"
Mr & Mrs Massey
"With the new garage door our home looks a millions dollars, thank you"
"The door looks brilliant, the new fascia's make it complete and I dont have to paint it again!"
"It’s great to use my garage again having had a new lock fitted to the door"
"I tried to fix it myself without success but your prompt action and service was great and I will pass on your details"
"Brilliant thank you, garage looks ace really pleased I will be forwarding your details on xxx"